Are you a gift goddess?

by • November 19, 2012 • General, On Trend, Sneak PeekComments (2)44

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2 Responses to Are you a gift goddess?

  1. Maureen Bryant says:

    Six weeks ago I ordered a Diopside pendant, at a cost of £31.99, which I have not received. I have made six phone calls to you, two of which were to supervisors who asured me that a refund would be made to my account. To date this has not happend, therefore I would appreciate this matter being dealt with immediatley, as you must agree this does not give a good impression of the customer service you are aways advocating on your jewellery channel.

    • Jenni says:

      Hi Maureen,

      We are so sorry to hear things have gone pear shaped… Let’s see what we can do for you tomorrow morning. Are you able to send your order number please, that way we can try and speed up getting an answer for you ASAP. The best way to do that is to email us on social@tjc.co.uk.

      TJC

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